Supporter Relations Assistant

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Contract Type
£24,000 to £26,000 per annum
Job Description

Be a part of our mission to enhance and embrace the best relationships with the change-makers and protectors of our planet!

Our supporters put the Friends into Friends of the Earth. As a part an exciting expansion of our Supporter Relations Team we are a looking for an innovative and passionate Supporter Relations Assistant to join us in campaigning for a fairer and healthier world.

As our Supporter Relations Assistant you will support the Supporter Relations and Fulfilment Team in processing donations from supporters ensuring a seamless banking and thanking experience. This role will also act as Friends of the Earth’s first point of contact for donation enquiries, providing an excellent Supporter Care experience to donors via multiple channels.

We are looking for someone who is enthusiastic and committed to delivering excellent customer service. You will need to have good knowledge of banking processes along with experience of thanking payments/donations and working with databases.

Closing date: Thursday 12th September 2019 (12:00)

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and a vibrant organisational culture.

We are an equal opportunities employer and are especially keen to encourage applications from people currently under-represented in the environment movement.

Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all.

Interview date
Closing Date
12 September 2019